Training, Workshops, and Educational Sessions

Group gathered at table for educational session.
© Duke Photography www.duke.edu

We provide a variety of trainings and workshops to help Duke staff tap into the power of diversity, avoid and resolve conflicts, and comply with university regulations related to equal opportunity, harassment, and discrimination.

Our services are ideal for Duke managers and supervisors who are proactive about creating a unified, inclusive team.

Diversity, Intercultural, and Inclusion Education

Open Enrollment Workshops

Duke employees can register for diversity/inclusion workshops on topics like implicit bias in hiring decisions, generational issues in the workplace, and engaging diverse teams.

Custom-designed Education

Workshops on various diversity and inclusion topics can be customized to meet the particular needs and culture of a department, professional school, or work environment.

Lectures and Presentations

Lectures and presentations can be designed and delivered to groups of any size. Topic areas include managing issues of harassment in the workplace and learning environment, implicit bias in the academy, and the challenges of building a diverse workforce.

Video and Online Education

Online learning resources, including tool kits and video clips, are available to people and departments as part of a long-term structured diversity and inclusion intervention or as a short-term learning opportunity.

 

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Leadership and Organizational Development

We offer Executive Coaching and a Customized Professional Development Curriculum. By using a range of tailored approaches and organizational leadership research, we provide coaching for Duke leaders on diversity and intercultural awareness in five areas:

  • Team building
  • Workforce culture
  • Strategic planning
  • Student engagement (undergraduate and graduate)
  • Goal setting

Our team works directly with staff and faculty in measurable, practical, and task-oriented ways. This includes working across the Duke enterprise in the professional development space.

We will work with you to focus on your needs and create a customized curriculum that will identify specific outcomes tied to your unit's measurable growth over time. Our program helps prepare the Duke community to reflect and build on a wide range of human experiences, ways of knowing, and practices — all of which are at the core of our leadership and organizational development programs and strategies.

Diversity, Belonging, and Inclusion Engagement | Customizing Strategies

The Office for Institutional Equity offers wide-ranging services to address questions that managers and staff may have, such as:

  • How do I work successfully with people from a wide variety of backgrounds, age groups, work experiences, values, and beliefs?
  • How can our differences and similarities be understood and leveraged?
  • What does it take to tap into the creativity and innovation inherent in a diverse team environment?
  • What are the skills required to harness the power of multiple viewpoints and different life experiences to increase innovation, creativity, and high-performance results?
  • What are the qualities of an inviting work culture and climate where diversity not only survives but thrives and flourishes?

We partner with leaders, managers, faculty, staff, and administrators across Duke University and Duke University Health System to address questions like these and to help create a climate where people, with all of their differences and similarities, truly feel that they “belong at the table."

 


 

Intake Form

Request training with our Online Intake Form.

Online form not working? Email a completed Diversity, Equity, and Inclusion Intake PDF form to Paul James, Assistant Vice President for Diversity, Equity, and Inclusion, who will help arrange something to fit your needs.

 


 

Contact Us

Interested in learning more about or scheduling a training, educational, and team-building sessions in the area of diversity, intercultural and inclusion education?

Email Paul James, Assistant Vice President - Diversity, Equity & Inclusion.

Diversity Education | Duke University Health System

Image of DUH employees at training
© Duke University, all rights reserved.www.duke.edu

The Duke University Health System (DUHS) Diversity Education for Staff course helps health care workers become aware of unconscious biases and stereotypes that may influence their ability to provide patient-centered care. Through this course, they recognize how diversity and inclusion, cultural competence, and implicit bias affect their view of patients and colleagues.

This training has been developed using evidence-based research integrating The Joint Commission standards that directly affect patient safety and quality of care. It also uses several adult learning paradigms to encourage self-reflection and group exchanges that align with the health system’s values.

Contact Us

Interested in learning more about or scheduling a DUH diversity educational session?

Email Pamela Bivens, Diversity & Inclusion Educator

“Duke Health: Empathy, Belonging and Cultural Education” to be retired in January 2020

  • Register in API under ‘Time & Attendance’
  • Course Name: Duke Health: Empathy, Belonging and Cultural Education
  • Course Code: LA_JA180206

Staff will be provided with a new and timely awareness and understanding of diversity and inclusion and belonging, cultural competence, implicit bias, microaggressions, and the utility of the CultureVision tool to deliver patient-centered, culturally competent and safe care.

In support of improving patient care, the Duke University Health System Department of Clinical Education and Professional Development is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the health care team.

DUHS is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.

Duke University Health System Department of Clinical Education and Professional Development designates this live activity for a maximum of 2.25 AMA PRA Category 1 Credit(s). Physicians should claim only credit commensurate with the extent of their participation in the activity.

Nurse CE: Duke University Health System Department of Clinical Education and Professional Development designates this activity for up to 2.25 credit hours for nurses. Nurses should claim only credit commensurate with the extent of their participation in this activity.

Pharmacy: Duke University Health System Department of Clinical Education and Professional Development designates this knowledge-based activity for a maximum of 2.25 ACPE credit hours. Universal Activity Number: 0851-0000-17-192-L04-P

   

 


 

NEW CURRICULUM starting in February 2020: “Duke Health: Empathy, Belonging and Cultural Education II”

  • Register in API under Time & Attendance
  • Course Name: Duke Health: Empathy, Belonging and Cultural Education II
  • Course Code: LA_JA20_02_06

The course is designed to support achieving and living our values. Diversity, inclusion, and cultural competency education allows Duke Health team members to identify and recognize how the umbrella of intercultural awareness is a healthcare imperative. This course further fosters and supports how we meet our core value to “care of our patients, their loved ones, and each other.” It is designed for all Duke University Health System employees (clinical and administrative staff).  All targeted audience members are eligible for continuing education (CE) credit upon class completion. Staff will be provided with a new and timely awareness and understanding of diversity and inclusion and belonging, cultural competence, implicit bias, microaggressions, and the utility of the CultureVision tool to deliver patient-centered, culturally competent and safe care.

In support of improving patient care, the Duke University Health System Department of Clinical Education and Professional Development is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the health care team.

Duke University Health System Clinical Education and Professional Development is accredited by the American Nurses Credentialing Center (ANCC), and the Accreditation Council for Pharmacy Education (ACPE), to provide continuing education for the healthcare team.​

Physicians: Duke University Health System Department of Clinical Education and Professional Development designates this activity for a maximum of 1.75 AMA PRA Category 1 Credit(s). Physicians should claim only credit commensurate with the extent of their participation in the activity.

Nurse CE: Duke University Health System Department of Clinical Education and Professional Development designates this activity for up to 1.75 credit hours for nurses. Nurses should claim only credit commensurate with the extent of their participation in this activity.

Pharmacy: Duke University Health System Department of Clinical Education and Professional Development designates this knowledge-based activity for a maximum of 1.75 ACPE credit hours. Universal Activity Numbers: JA0000655-0000-20-121-L04-P/T.

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Explore additional Duke Health resources

Discrimination, Harassment, and Sexual Misconduct Education

The Office for Institutional Equity offers a tailored, one hour educational sessions about the Policy on Prohibited Discrimination, Harassment, and Related Misconduct and your responsibilities as a Duke administrator, supervisor, manager, director or chair.

In addition to important content, these sessions will utilize case scenarios to facilitate learning focused on the core components of the harassment policy, how to identify sexual harassment, best practices for responding to harassment concerns, reporting requirements, and resources to support you and your department in harassment prevention and compliance.

Retaliation for Supervisors and Managers

Duke is committed to encouraging and sustaining work and learning environments that are free from prohibited discrimination and harassment. Under Duke’s policies, employees are encouraged and have the right to seek support, use available resources, and report concerns. As such, our policies prohibit retaliation against employees for doing so. The Office for Institutional Equity offers a 1-hour session using examples and scenarios to help supervisors and managers identify retaliation and understand their responsibilities to avoid and respond to it.

Learn more or request one of these training sessions.