Educational Resources on Difference
The Duke University Health System (DUHS) Diversity Education for Staff course helps health care workers become aware of unconscious biases and stereotypes that may influence their ability to provide patient-centered care. Through this course, they recognize how diversity and inclusion, cultural competence, and implicit bias affect their view of patients and colleagues.
This training has been developed using evidence-based research integrating The Joint Commission standards that directly affect patient safety and quality of care. It also uses several adult learning paradigms to encourage self-reflection and group exchanges that align with the health system’s values.
Staff Diversity Training - Postponed until further notice due to COVID-19
NEW CURRICULUM since February 2020: “Duke Health: Empathy, Belonging and Cultural Education II”
- Register in API under Time & Attendance
- Course Name: Duke Health: Empathy, Belonging and Cultural Education II
- Course Code: LA_JA200206
The course is designed to support achieving and living our values. Diversity, inclusion, and cultural competency education allows Duke Health team members to identify and recognize how the umbrella of intercultural awareness is a healthcare imperative. This course further fosters and supports how we meet our core value to “care of our patients, their loved ones, and each other.” It is designed for all Duke University Health System employees (clinical and administrative staff). All targeted audience members are eligible for continuing education (CE) credit upon class completion. Staff will be provided with a new and timely awareness and understanding of diversity and inclusion and belonging, cultural competence, implicit bias, microaggressions, and the utility of the CultureVision™ tool to deliver patient-centered, culturally competent and safe care.
In support of improving patient care, the Duke University Health System Department of Clinical Education and Professional Development is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the health care team.
Duke University Health System Clinical Education and Professional Development is accredited by the American Nurses Credentialing Center (ANCC), and the Accreditation Council for Pharmacy Education (ACPE), to provide continuing education for the healthcare team.
Physicians: Duke University Health System Department of Clinical Education and Professional Development designates this activity for a maximum of 1.75 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.
Nurse CE: Duke University Health System Department of Clinical Education and Professional Development designates this activity for up to 1.75 credit hours for nurses. Nurses should claim only credit commensurate with the extent of their participation in this activity.
Pharmacy: Duke University Health System Department of Clinical Education and Professional Development designates this knowledge-based activity for a maximum of 1.75 ACPE credit hours. Universal Activity Numbers: JA0000655-0000-20-121-L04-P/T.
CultureVision™ is an online database that gives Duke caregivers access to information about 75 ethnic groups, religious groups, and additional communities for use in providing culturally competent patient care. The Office for Institutional Equity provides subscriptions for Duke doctors, nurses, and other patient-facing caregivers for easy online access while on a Duke Health System campus location using a PIN station or any computer that is part of the Duke Health intranet. The video below provides a step-by-step guide for accessing and using CultureVision.
Subscribe to the CultureVision Newsletter that helps Duke Health professionals stay informed about news, events, programs, and issues surrounding diversity, equity, and inclusion in the health system and beyond.
See earlier newsletters CultureVision™ communications, including newsletters and announcements, here.
Interested in learning more about or scheduling a DUH diversity educational session?
Email Pamela Bivens, Diversity & Inclusion Educator
DUHS Diversity Committee Lunch & Learns
Are you interested in learning more about diversity, inclusion, and intercultural awareness? Duke Lunch & Learn Sessions are are great way to join an interactive session that's focused on creating authentic dialogue around a variety of topics. If you have more information about Lunch and Learns within the Duke community, please email Pam Bivens.
- Duke HomeCare & Hospice (DHCH)
- Duke Private Diagnostic Clinics (PDC)
- Duke Raleigh Hospital (DRaH)
- Duke Regional Hospital (DRH)
- Duke University Hospital (DUH)
- Patient Revenue Management Organization (PRMO)
- Duke Clinical Research Institute (DCRI)
Special Seminars and Other Events
Access previous presentations on DUH Intranet | NetID required
Continuing Education Articles & Podcasts
Volunteer DUHS staff diversity educators receive continuing education articles, with vocabulary words and their definitions. Selected articles are from scholarly clinical and other journals, reputable news outlets, etc. For example, articles include ‘Cultural Competence: Glimpsing the World Through Our Patient’s Eyes as We Guide Their Care,’ ‘What’s Race Got to Do With Medicine?,’ ‘The Importance of Diversity in Nursing: Breaking Down Stereotypes and Inclusivity Barriers,‘ and ‘In Focus: Reducing Racial Disparities in Health Care by Confronting Racism.’ Diversity-focused vocabulary comes from interest organizations’ glossaries, universities, on-line dictionaries, etc. Some vocabulary words include atavism, bear, demi-sexual, ethnorelativism, femme, gender variant, sapphic, and tribalism.
Select Articles & Podcasts
- Hiding in Plain Sight
- The Role of Racism as a Core Patient Safety Issue
- 1619 Project, Episode 4: How the Bad Blood Started - In the United States, racial health disparities have been as foundational as democracy itself. Hosted by Nikole Hannah-Jones
- “One hundred and fifty years after the freed people of the South first petitioned the government for basic medical care, the United States remains the only high-income country in the world where such care is not guaranteed to every citizen,” Jeneen Interlandi writes.
- The Times Magazine asked 16 writers to bring pivotal moments in African-American history to life. Read Yaa Gyasi’s story “Bad Blood” here.
- The “1619” audio series is part of The 1619 Project, a major initiative from The Times observing the 400th anniversary of the beginning of American slavery. Read more from the project here.
Intercultural Education Resources
- Center for Sexual and Gender Diversity
- DukeMed Pride
- Duke University Islamic Studies Center
- Duke University School of Medicine | Office of Diversity & Inclusion
- Fenway Institute Sexual Orientation & Gender Identity (SOGI) Resources in EPIC
- Institute for Healthcare Improvement YouTube Channel
- What is Health Equity? This 3-minute motion graphic video explains how social, economic, and environmental conditions can create health inequities and how these inequities can affect health disparities.
- Women's Center at Duke University
- WorkOUT - A Duke staff and faculty group. To join the private Facebook group or be added to the mailing list, contact Kevin Wilson or Ciara Healy.
- Video: "Inclusion and Mutual Respect of Women in the Orthopaedic Workplace," American Association of Hip and Knee Surgeons
Duke Global Map
The Duke International Patient Services Office for the Duke Hospital Diversity Committee, TAPESTRY, created a Duke Global Map that shows the diversity of Duke Health employees. To contribute to the map, place your phone in camera mode and scan the QR code below. It will pull a link to the Diversity Map Participation Form. Complete the fields and submit.
You may have heard of intersectionality - "the theory that the overlap of various social identities, such as race, gender, and sexuality, contributes to the systemic oppression and discrimination experienced by an individual" - but don't know how to compare your level of oppression with others. Now, you can!
Intersectionality Score Calculator
Adjust the sliders according to your identity factors to determine your intersectionality score. You can use it to know who is more marginalized.
Professor Kimberlé Crenshaw began to use the word “intersectionality” to deal with the fact that many of our social justice problems like racism and sexism are often overlapping, creating multiple levels of social injustice.” TEDWomen 2016, “The Urgency of Intersectionality” (Run Time: 18:48)
Disclaimer: Content on this webpage is provided primarily as a service to the Duke University Health System.